en

Complaint handling

ru

Translation complaint handling into russian

complaint handling
The company has a dedicated team for complaint handling.
В компании есть специальная команда для обработки жалоб.

Definitions

Complaint handling refers to the process of receiving, addressing, and resolving customer complaints or grievances in a systematic and effective manner. It involves listening to the customer's concerns, investigating the issue, providing feedback, and implementing solutions to improve customer satisfaction and prevent future issues.